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Terms of Purchase

Understanding your subscription, credits, billing, and our policies

Terms of Purchase

Users register for one of three subscription plans, each providing a set amount of AI-generated content credits. A free trial is offered with a limited number of credits until used up (50 credits). After the free trial or when credits run out, users must purchase or renew a paid plan to continue generating content. Unused credits are non-refundable.

Subscription and Credits

By subscribing or purchasing a plan, you authorize us to charge your payment method (via Stripe) for the selected plan. The Starter, Pro, and Max plans are priced differently and automatically renew at the end of each billing period. Each plan includes a predetermined number of credits, and users can purchase additional credits (“top up”) at any time using their registered payment method.

Free Trial

New users receive a free trial with a small amount of credits. At trial end, users will not be able to continue using the application and generating content unless they subscribe to a paid plan.

Billing & Payment

We require a valid payment method on file. Payments are processed securely by Stripe, and we do not store your full credit card details. You may be responsible for applicable taxes on your subscription. Subscriptions renew automatically at each billing cycle until you cancel. If a payment fails, access may be suspended until the issue is resolved.

Price Changes

We may update plan prices or credit allotments with advance notice. If subscription prices increase, we will give at least 30 days’ notice before the new price applies. You may cancel if you do not agree to any price change.

Cancellation

You can cancel your subscription at any time. Cancellations stop future recurring charges, but already-paid fees and credits are non‑refundable.

No Refund Policy

We at Orren are committed to providing a high-quality service. However, all sales are final, and we do not offer refunds or credits for any purchases, including but not limited to subscriptions, credits, or one-time fees. By purchasing or subscribing to Orren, you acknowledge and agree to this No Refund Policy.

No Exceptions

We do not make exceptions to this policy for:

  • Change of mind after purchasing
  • Failure to use the purchased service or credits within the available period
  • Inability to access the service due to issues outside of our control, such as local technical difficulties or incompatible devices

Legal Compliance

Where required by applicable consumer protection laws, we may offer refunds under specific, legally mandated circumstances. In such cases, refunds will be processed in compliance with the relevant consumer protection laws.

Acceptance of this Policy

By completing a purchase on Orren, you confirm that you have read, understood, and accepted this No Refund Policy. It is your responsibility to review this policy before making a purchase, and we reserve the right to update or modify this policy at any time without prior notice.

Service Suspension

We reserve the right to suspend or terminate accounts for violations of these terms, misuse of the service, or inactivity. For example, an account inactive for over a year (without a paid plan) may be closed after warning.

General Terms

All purchases are governed by applicable laws. We do not warrant specific results from the service; use of AI-generated content is at your own risk. By purchasing or using the service, you agree to these purchase terms and any other applicable policies.

Questions about this Policy?

If you have any questions regarding our Terms of Purchase or No Refund Policy, please contact our support team:

support@orren.io